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Straight Talk Calling Restrictions Announcement 19

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We can then call the person back and it works. I called into support, spent some time troubleshooting and no resolution. Straight talk calling restrictions announcement 19 october 2020. Today is the first time this has happened, we are on a call hands-free driving in our vehicle, talking to someone, and the call drops and the recorded message above is heard. I am BEYOND FRUSTRATED at this point. When the person called back, she wanted to follow her script yet again and start the troubleshooting over. I thought we were making progress when she told me that it looks like there is an issue with a mismatch with my phone information and your network (even though nothing has changed since I had the phone for well over a year). My father is elderly and needs his phone.

Straight Talk Calling Restrictions Announcement 19 Mai

Tuesday morning, the phone stopped working again, exact same issue. Computers & Internet. Politics & Government. I called back in, explained the situation and the person said it was an issue with the plan I had and she couldn't get it set up for auto-enrollment. I told her I had the IMEI and other information she needed, she asked me for it, put me on hold... I explained the situation and asked again for a supervisor. Monday morning, the phone stopped working again. I have spent 15 hours on this issue since Friday and 10+ calls to your customer service department. She said the purpose of the callback was to gather the IMEI, ICCID, etc from the phone so the network team could investigate. Straight talk calling restrictions announcement 19 2021. TRACFONE - PLEASE HELP. When the person came on, I explained yet again the situation and she wanted to troubleshoot all over again. Science & Mathematics.

Straight Talk Calling Restrictions Announcement 19 Ans

We switched to a different plan and it went through, and the phone started working again. I need someone COMPETENT to contact me who can understand the issue and help me resolve it. Other - Business & Finance. I waited 30 minutes she never came back on, the line was silent.

Straight Talk Calling Restrictions Announcement 19 2021

On Friday, one of the lines on my account stopped working, giving the message that "there are calling restrictions that are preventing the call from completing - announcement 19" for both incoming and outgoing calls. Primary & Secondary Education. I was transferred to someone in the "higher department". Called back in on Sunday, the person finally told me that the minutes from the renewal weren't attached to my account (a billing renewal issue, just like I said). Straight talk calling restrictions announcement 19 ans. Family & Relationships. Renting & Real Estate. I explained the scenario and had them look at billing.

Straight Talk Calling Restrictions Announcement 19 October 2020

I called back in and asked to be transferred to the "higher department". It has not worked since Friday. It is something in your system that is affecting the phone overnight. Other - Entertainment. She was not understanding so I had to hang up. I waited OVER 45 minutes and no one came on. I called back in on Saturday and the person wanted to do similar troubleshooting to what was already done. I told the person that it was related to the billing auto renewal and they said no. Consumer Electronics. Programming & Design. Anybody experience this? I didn't have access to the phone so I scheduled a callback. Music & Music Players.

Straight Talk Calling Restrictions Announcement 19 11 2020

Mobile Phones & Plans. Laptops & Notebooks. I Called back in this morning and after explaining every yet again, the person wanted to do the troubleshooting we already had done many times. I explained to her the problem and the history but she just wanted to follow her script so I asked to be transferred to a supervisor. Entertainment & Music. Higher Education (University +). This has happened with two different numbers, and neither of them is blocking our number. They are not skilled enough to resolve my problem. I said no and explained to her what needed to be done. Education & Reference.

Pregnancy & Parenting. Cars & Transportation.